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Jira Cloud for Sheets not working

Eduardo Garavito
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November 29, 2023

Hi team. When I open the Jira extension for sheets it pretends to load but it remains blank. A colleague tried it and it works for him.image.png

2 answers

1 vote
Adi Diner
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November 30, 2023

I heard back from Atlassian support, who correctly identified the problem. It is a browser cache issue. So if you clear cache and cookies (for all time), the issue should be resolved. At least mine was. 

Miguel GONZALEZ ROMERO December 21, 2023

Thanks! this has solved my issue too!

1 vote
Adi Diner
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November 29, 2023

I started having the same problem yesterday. I logged a bug with Atlassian, and will let you know if/when they get to it.

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