Jira/Confluence User Migration between Directories

[Hans Pesata]

Hi!

We need to migrate our Jira/Confluence Instance to the Users from another User Directory.

The Username used for login will be different within the new Directory.

We will have to create a mapping between the old/new Directory based on the Full Name.

I understand, that I somehow need to update all User-specific References within Jira-Issues,

Confluence-Pages ... with the User-Reference from the new Directory, 

Any hints on how to accomplish this would be greatly appreciated!

Thanx in advance!
Hans

[Danyal Iqbal]

Have you tried the built in migrate user feature? Does it not meet your need?

https://confluence.atlassian.com/adminjiraserver071/migrating-users-between-user-directories-802592357.html

[Hans Pesata]

Hi!

Thanx for Your reply!

I am currently in the process of collecting information for this task and I dont't have the second user directory available now.

Both directories will be AD directories.

After the migration we will only use the second AD directory.

I read that article, but I am not sure if the described process will really do what we need, meaning updating ALL entities, which have user references from the old directory to the new one.

I mean user-references in Issue-comments, reporters, assignees, watchers .... Confluence pages, blogs, permissions, restrictions ...

Do You have experience which such a proecess ?

regards,
Hans

[Danyal Iqbal]

Yes, we have migrated user directories for jira more than once and it does not break anything. (All user references stay intact). Although i have no experience with confluence in this matter, but it should deliver similar results considering the similarities in the data model. 

In any case, i would backup && clone the Jira && Confluence instances and conduct my migration testing in a mockup environment first.

[Hans Pesata]

Hi!

How did You map the users from the old and new directory ?

Which field did You use as common key between the two ?

Regards,
Hans