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Jira HTTP 503

David Bergerson
David Bergerson
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March 5, 2018

Hello,

I have a small Jira install for 3 people on a piece of crap hosting company.  They abruptly turned the box off and when I rebooted, I am getting 503 errors.

I did a bin/stop-jira.sh, mv'd the catalina.log to catalina.old, then did a bin/start-jira.sh  Below is the catalina.log with the error sections.

 2018-03-05 20:57:19,694 localhost-startStop-1 ERROR [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConfiguration'
java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager
 at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:40)
 at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)
 ... 3 filtered
 at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
 at java.lang.Class.newInstance(Class.java:442)
 at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)
 at webwork.config.Configuration.getDefaultConfiguration(Configuration.java:135)
 at webwork.config.Configuration.getConfiguration(Configuration.java:112)
 at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:66)
 at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)
 at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:137)
 at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:101)
 ... 5 filtered
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.IllegalStateException
 at java.util.Optional.orElseThrow(Optional.java:290)
 at com.atlassian.jira.ComponentManager.getRequiredPicoContainer(ComponentManager.java:429)
 at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:486)
 at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:38)
 ... 25 more
2018-03-05 20:57:19,776 localhost-startStop-1 ERROR [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConfiguration'
java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager
 at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:40)
 at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)
 at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)
 ... 3 filtered
 at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
 at java.lang.Class.newInstance(Class.java:442)
 at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)
 at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:73)
 at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)
 at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:137)
 at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:101)
 ... 5 filtered
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.IllegalStateException
 at java.util.Optional.orElseThrow(Optional.java:290)
 at com.atlassian.jira.ComponentManager.getRequiredPicoContainer(ComponentManager.java:429)
 at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:486)
 at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:38)
 ... 23 more
2018-03-05 20:57:20,096 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] 

2018-03-05 20:57:20,726 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml
2018-03-05 20:57:20,919 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] The jira.home directory is locked
2018-03-05 20:57:20,920 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] The jira.home directory /var/atlassian/application-data/jira is locked by another running instance of JIRA. Your jira.home directory can only be used by one running JIRA instance.
 Review our documentation for more information on setting your JIRA home.
2018-03-05 20:57:21,861 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2018-03-05 20:57:21,862 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2018-03-05 20:57:22,098 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:

05-Mar-2018 20:57:22.320 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
05-Mar-2018 20:57:22.328 SEVERE [main] org.apache.coyote.AbstractProtocol.start Failed to start end point associated with ProtocolHandler [http-nio-8080]
 java.net.BindException: Address already in use
 at sun.nio.ch.Net.bind0(Native Method)
 at sun.nio.ch.Net.bind(Net.java:433)
 at sun.nio.ch.Net.bind(Net.java:425)
 at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:223)
 at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:74)
 at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:228)
 at org.apache.tomcat.util.net.AbstractEndpoint.start(AbstractEndpoint.java:874)
 at org.apache.coyote.AbstractProtocol.start(AbstractProtocol.java:590)
 at org.apache.catalina.connector.Connector.startInternal(Connector.java:969)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.StandardService.startInternal(StandardService.java:440)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:791)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:655)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:355)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:495)

05-Mar-2018 20:57:22.329 SEVERE [main] org.apache.catalina.core.StandardService.startInternal Failed to start connector [Connector[HTTP/1.1-8080]]
 org.apache.catalina.LifecycleException: Failed to start component [Connector[HTTP/1.1-8080]]
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167)
 at org.apache.catalina.core.StandardService.startInternal(StandardService.java:440)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:791)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:655)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:355)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:495)
Caused by: org.apache.catalina.LifecycleException: service.getName(): "Catalina"; Protocol handler start failed
 at org.apache.catalina.connector.Connector.startInternal(Connector.java:976)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 ... 11 more
Caused by: java.net.BindException: Address already in use
 at sun.nio.ch.Net.bind0(Native Method)
 at sun.nio.ch.Net.bind(Net.java:433)
 at sun.nio.ch.Net.bind(Net.java:425)
 at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:223)
 at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:74)
 at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:228)
 at org.apache.tomcat.util.net.AbstractEndpoint.start(AbstractEndpoint.java:874)
 at org.apache.coyote.AbstractProtocol.start(AbstractProtocol.java:590)
 at org.apache.catalina.connector.Connector.startInternal(Connector.java:969)
 ... 12 more

05-Mar-2018 20:57:22.331 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 9594 ms
05-Mar-2018 20:57:22.333 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]: 
 java.net.BindException: Address already in use
 at java.net.PlainSocketImpl.socketBind(Native Method)
 at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
 at java.net.ServerSocket.bind(ServerSocket.java:375)
 at java.net.ServerSocket.<init>(ServerSocket.java:237)
 at org.apache.catalina.core.StandardServer.await(StandardServer.java:440)
 at org.apache.catalina.startup.Catalina.await(Catalina.java:743)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:689)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:355)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:495)

05-Mar-2018 20:57:22.334 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8080"]
05-Mar-2018 20:57:22.334 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service Catalina
2018-03-05 20:57:22,366 localhost-startStop-1 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2018-03-05 20:57:22,395 localhost-startStop-1 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class com.atlassian.jira.startup.LauncherContextListener
java.lang.NullPointerException
 at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:46)
 at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:197)
 at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:214)
 at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4774)
 at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5411)
 ... 3 filtered
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)
05-Mar-2018 20:57:22.518 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8080"]
05-Mar-2018 20:57:22.518 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8080"]

 

I have used the bin/config.sh tool and set the home directory.  I have deleted the work/catalina.pid

I am clueless as to what to do and what broke :( 

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Gaston Valente
Gaston Valente
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March 5, 2018

Hi!

According to this error: 

java.net.BindException: Address already in use

Check if you have any other process running Jira.

Make sure you turn off every jira process and clean the lock file at jira_home, then reboot, it should work if there no other problems.

let me know!

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David Bergerson
David Bergerson
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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March 5, 2018

<3

 

Thanks.

 

I killed the PID, rebooted and everything is normal in my life again :)

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Gaston Valente
Gaston Valente
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March 6, 2018

great!!

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