Jira -How to re-open an issue in jira via Jira rest API?

[George Chuene]

Hi. I am trying to change the status of an issue in Jira via rest API but I am getting this error below 

Error: 

{"errorMessages":["You do not have permission to edit issues in this project."],"errors":{}}

I am pretty sure that the user has permission to view and edit the issue as he's the system administrator.

Here is my input data: 

{
 "" update "": {
  "" comment "": [{
    "" add "": {
     "" body "": "" Testing.""
    }
   }
  ]
 },
 "" fields "": {},
 "" transition "": {
  "" id "": "" 5 ""
 }
}

[Alexey Matveev · Accepted solution]

Hello,

There could be a worklfow property defined for the Closed status.

You can also use the Permission helper (Sysytem -> permission helper) to find out if you have permissions to edit an issue.

[George Chuene]

Hi Alexey 

Thanks for your prompt response. Sorry I am newbie on this Jira project but I think we are using the default Issues statuses with very minimum custom workflows. I am able to reopen closed or resolved issue on the browser. I only get the "You do not have permission to edit issues in this project." when I update the issue via the Rest API

I have checked the permission helper and 

below is the summary of the permissions that I have:

[Alexey Matveev]

According to the permission helper. You should be able to edit the issue, which you checked. 

You should try to localize your error. Try to just add a comment and have a look if it works

[George Chuene]

Add or editing comments and updating the statuses to closed, In progress and On Hold does work. The issue is on the re-opening or adding comments on a closed / resolved issues. 

[Alexey Matveev]

Did you have a look at the workflow properties for the Closed status?

[George Chuene]

Hi Alexey

Thanks for your reply and willing to assist, much appreciated. 

Below are the screenshots of workflow properties for closed status: 

[Alexey Matveev]

You should delete the jira.issue.editable property