Jira Issue timestamp not correct even timezone setting is right

[Deleted user]

Have checked the default user timezone in settings is correct. But the timestamp shown on the Jira issues created was not right. Have I missed anything?

[Angélica Luz]

Hi Cindy,

I saw that you opened a ticket with our support related to the same issue and a support engineer is already helping you there.
I'll be watching the ticket and once it's resolved, I'll post the resolution here as well.

Regards,
Angélica

[Duy Huynh]

What was the resolution to this issue @Angélica Luz ?

[Angélica Luz]

Hi @Duy Huynh,

The issue was reported as a bug since we could also replicate it on our local environment:

• Incorrect Dates in Burn Up reports in Next Gen projects

If it’s the same issue you are facing, please click on “This affects my team” and also watch the bug to receive updates.

Regards,
Angélica