Jira Server to Microsoft Teams

[Dmytro Pohromskyy]

Hi,

I'm trying to connect our existing Jira Server to Microsoft Teams using "Jira Server" connector by Atlassian.

In order to connect I have updated our instance to Jira Software to 8.11.0 and we use Microsoft Teams Version 1.3.00.15561.

I finally was able to complete authentication in Microsoft Accounts and my Jira instance in "Jira Server" connector plugin for Microsoft Teams.

Everything looks good I can browse my Jira issues, however the Jira bot doesn't work  at all (screenshot) and "Create Issue" button displays spinner that lasts forever. 

Any suggestions would be greatly appreciated.

[Daniel Eads]

Hi Dmytro, thanks for reaching out!

Unfortunately it doesn't look like your screenshot attached - sometimes the Community editor can be a bit finnicky when pasting images. Can you reply to this message and try attaching by first clicking the camera icon in the editor toolbar?

Thanks,
Daniel

[Dmytro Pohromskyy]

Thank you for noticing this!  I edited original message, hope this works too.

[Daniel Eads]

Hi @Dmytro Pohromskyy ,

We've released an update to the Teams app that should address this. Can you try again in Teams and see if it's all clear for you now?

Thanks,
Daniel

[Move Work Forward]

@Daniel Eads has Atlassian taken over the SoftServe App?

[Daniel Eads]

@Move Work Forward we are in the midst of a transition of the app to Atlassian, per our partnership agreement with Microsoft.

[Move Work Forward]

Thanks for the update @Daniel Eads 

[Sascha Jostock]

@Daniel Eads  with Version 2020.08.20 i have the same problem.

[Daniel Eads]

Hi @Sascha Jostock ,

Our dev team took a look at your screenshot and had a suggestion. Would you be able to use a browser (or clear your cache if you're already using Teams in a browser) and try to connect again?

[Dmytro Pohromskyy]

I tried again after more than a month and still this bot is broken.  I can browse and create issues (why it so slow?? ) but the bot isn't working at all.