Jira Software cloud renewal price

[Chiara Squilloni]

Good evening,

How much does cost the annual renewal for jira software cloud?

In Jira Software we pay the 50% of the inizial price.

Is that similar for jira cloud?

[Clark Everson · Accepted solution]

@Chiara Squilloni 

They have a calculator for Cloud: https://www.atlassian.com/software/jira/pricing

Be aware, if you plan on allowing anyone to login and grant access (like SSO etc) if you go annually it's best to take into account for your companies growth because if you go over the user limit people will have issues with access. 

Best,
Clark

[Chiara Squilloni]

Thank you @Clark Everson Clark, this is for the price, so if I want to buy a licence for 100 users I know that I have to pay 7000 $, but my answer is "the next year will I pay 7000 or 3500$?"

[Clark Everson]

Hi @Chiara Squilloni 

The calculator and prices you see there are the annual prices as of today. So if prices stay the same and you pay annually then that is what you'll pay next year. However, if Atlassian increases the prices next year it may raise. The price is not a one time discount, it's what the bill is. Though Atlassian has increased their prices sometimes so I can't guarantee that won't happen again.

Best,
Clark

[Chiara Squilloni]

This let me speachless!

With jira server you pay for the licence and than you pay the half for the renewal!

Be sure, they will increase the price, over and over again!

[Dirk Ronsmans]

That is indeed the major difference between server and cloud/datacenter. 

Where with server you had a perpetual license and a maintenance fee that you could even not pay and forego your support. 

with cloud or datacenter you enter a subscription model which has the same fee each year (and probably will go up over time)

As they need to handle the infrastructure side and maintenance side of things it does make somewhat sense. 
But it is a bitter pil to swallow if you are familiar with server prices. 

[Daniel Eads]

@Chiara Squilloni I'll also just mention (as a former systems administrator) that hardware and maintenance costs go significantly undercounted on the server side. In my previous role as a server administrator, time I spent maintaining Jira and Confluence applications (including upgrades), the related VMs, and the databases all kept me from addressing other business priorities. Our marketing team has put together a savings calculator tool that tries to expose some of these hidden costs that go beyond just the license.

[Dwight Holman]

For existing Server customers that are cost-sensitive: you should check the cost of your add-on apps in Cloud vs Server.

For our Server instance we found:

1. Not all apps we use are available in Cloud, or have a Cloud equivalent.
2. In total Cloud versions of our app (or equivalents) cost more than double what they cost in Server. Which was more than the annual cost of JIRA. For our user tier some 3rd party app subscriptions are 10x more in Cloud. This will depend on your user tier.

Comparing the TCO of Server vs Cloud is usually more complex as Daniel notes. But in our organisation, direct costs savings are hard to see:

• Our server instance runs on a VM in a server we need for other workloads. i.e. it is only a small part of the workload on our server.
• JIRA server maintenance is done by internal staff that we would not lay-off after moving to Cloud.
• The admin effort required for Server vs Cloud application itself seems similar to me. The reduction in effort would be OS updates, and Jira upgrades.

The benefit is bigger for new customers; where they can avoid the install time & effort by going direct to Cloud.

Atlassian still don't have a automatic backup solution for Cloud either.
https://jira.atlassian.com/browse/CLOUD-6498