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Jira Webhook is fired by itself without any actions from my side

Nazar Vasylyshyn October 4, 2022

Hello! I use an API of Jira and have configured webhooks. When i do nothing on Jira webhook still send me some events like issue_update. Is it possible to handle this?

1 answer

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Sachin Dhamale
Community Champion
October 4, 2022

@Nazar Vasylyshyn ,

 

You need to check your webhook configuration

Check the JQL and For which event you are triggering the event.

So Whenever that event is trigger for the specified JQL then that webhook get executed.Webhook Event.png

Thanks,
Sachin

Nazar Vasylyshyn October 4, 2022

Thank you for reply @Sachin Dhamale

Screenshot 2022-10-04 at 11.54.37.png

Sachin Dhamale
Community Champion
October 4, 2022

@Nazar Vasylyshyn 

As per configuration Event is configured on  on created, updated and deleted event.

 you there should be some action is happening out of this event.

What kind of email you are receiving is it related with event?

Nazar Vasylyshyn October 4, 2022

@Sachin Dhamale What do you mean under email? Data from webhook? I don't receive any emails

Sachin Dhamale
Community Champion
October 4, 2022

You mentioned in your question that "webhook send me some events" what exactly it means? 

Nazar Vasylyshyn October 4, 2022

@Sachin Dhamale 
For example:
I run bulk update for particular items, in that time, i received data from webhook with event: issue_updated and with changelog with what have been changed. It's ok. But after some time my webhook fires another issue_updated event with related data, but during that time I don't update anything.

Nic Brough -Adaptavist-
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October 4, 2022

Check the history of the issue, you will find something has been edited.

Nazar Vasylyshyn October 4, 2022

@Nic Brough -Adaptavist- I checked. I didn't find anything that I could update after bulk action but webhook still fired issue_update event and try to update fixVersion field

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