Jira and Slack Integration

[Kauana Rodrigues dos Santos]

When a new card is created in a Jira Software project, Jira sends the card information to a Slack group via native integration between Jira and Slack. However, when there is an update to the card, such as: status changes, comments, etc., it creates a new thread in Slack for the same card. Does anyone know if it is possible to keep card updates in a single Slack thread? In other words, there would be a main creation thread and it would be fed into the comments on the updates.

[Marc - Devoteam · Accepted solution]

Hi @Kauana Rodrigues dos Santos 

this is not possible, but a solution has been described in this earlier community post.

https://community.atlassian.com/forums/Jira-questions/Connecting-Jira-and-Slack-in-a-way-that-Jira-ticket-updates-can/qaq-p/2572883 

[Kauana Rodrigues dos Santos]

Tks! 🤞