Jira as a customer. -- search--> Cruel!

[Werner Meyknecht]

Hello.
I use Jira as a customer.
Every day I get annoyed about the way Jira is presented and operated.
The companies that use Jira and offer us the support say they can't change that.
Only Jira can do that.

So, what annoys me as a customer?
If "Error message" is included in a call,"Error display" or "Error correction" in other calls and I then search for "Error", no call is found.

This is because these names are written together in German.
So as an example in fake English,
"Fehlermeldung" = "Errormessage"
"Fehlerdarstellung" = "Errordisplay".
"Fehlerkorrektur" = "Errorcorrection"

However, it is not searched for word components on the request page in the search field.
Example: Search for "Error".

I can't find calls that way.
I need to know exactly what the full word in an old call was called.
That is not always possible.
Therefore, not all calls are processed by me.

There is also no date in the representation, on which I could orientate myself.
It is also not possible to sort the columns.

Cruel!

Please, please, change that quickly.


This text was translated with deepl. com.

[Werner Meyknecht]

Please help me!

[Nic Brough -Adaptavist-]

Have you tried a search for "Fehler*"?

[Werner Meyknecht]

Yes, I have.
This also works in this case.
Often, however, I can hardly remember what the terms in the call were called.
But please search for a word content.
You have used different terms in all the calls.

For example, (written together as usual in German):
errormessage
system message
screen message
The message of the error is.
I got the message.
My message what.....

Now look for "message*".

Here's the result:
The message of the error is.
I got the message.
My message what.....

The other calls are lost:
errormessage
system message
screen message

It should be possible to search for *message*.
More simple:
A result with all calls containing "message". Even within a long word.
Just as it has long since become customary on the Internet.

This text was translated with deepl. com.

[Werner Meyknecht]

Hi Nic!

my other question was sort, and not search!

https://community.atlassian.com/t5/Jira-questions/Jira-as-a-customer-sort-gt-Cruel/qaq-p/646538?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_answer&utm_content=topic

But now its closed! :-(

[Nic Brough -Adaptavist-]

Sorry, misread it.  Didn't realise it was closed, but I've changed my answer and made sure it's open again.