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Jira automation: cloning and subtask and changing type failed

rvf
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April 22, 2020

If anyone can help, i'm in a failing loop.

 

Here is the scenario.

I got story task

i got 2 types of subtasks:

- qualification

- bug

What I want to achieve is to create a bug ticket when my qualification reach a certain status (failed). the fields of the bug ticket (title/resume) would be the qualification's clone


The 2 subtasks have the same workflow

If i go throw the parent branch then field copied are the one from the story

If i go straight, then i suppose it tries to create a subtask(bug) from the parent subtask(qualification).

I also tried to clone and then to change type, not working much.

 

If anyone can help, i'd appreciate

1 answer

0 votes
John Funk
Community Champion
April 22, 2020

Hi @rvf  - Welcome to the Atlassian Community!

I am having a hard time following what you are trying to do. Can you include a screenshot so I can see what you have so far?

rvf
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April 23, 2020

Hi John, sorry for that, i tried to be understable :)

I join the screenshot. At the end i just want to clone a subtask to another subtask (different type but same workflow). I tried clone, create, clone same type then modify, none of them achieve my goal.

 

Capture d’écran 2020-04-23 à 09.43.25.png

Return error is: 

Parent issue ID: '10021' / Key: 'CRM-18' can not be sub-task. (issuetype)

 

If i replace the clone demand by create demand (without changing type), it returns: "Issue type is a sub-task but parent issue key or id not specified. (issuetype)"

 

Thanks

John Funk
Community Champion
April 23, 2020

Maybe try putting a Branch rule / related issues component prior to the Clone sub-task.

Raphaël Veyrin
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April 23, 2020

Hi, I tried that but then my clone ticket is the parent one.



John Funk
Community Champion
April 23, 2020

Can you share a screenshot of what you now have?

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