So jira broke when I updated and upgraded on ubuntu. It told me it didn't support 5.7 so I tried to revert to 5.6. This took quite a while to do, because it doesn't come with apt. But, that was all useless. I looked up online and my jira version did support 5.7.
So, I spent another hour or so trying to remove the damage I had done and reinstall 5.7.
NOW, I jump through all kinds of hoops to try to get Jira to run again. Finally I get it to a state where it wants me to install the db.
Should be easy enough - I did it before, and I still have the old databases.
Well, it's not happy. It tells me this: "This MySQL instance is not properly configured. Please follow the documentation for MySQL 5.7+ setup." - and I went to the link, and followed all steps, and restarted mysql, restarted the computer, and still, the same error message. I tried creating a new db. Same error.
I went through this: https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-mysql-5-7-966063305.html
And I really thought that would work, but nope, it still gives me the same error.
I'm really bummed jira broke on an update, and that I've literally spent half a day trying to fix it.
Does anyone have any ideas what to do next? I don't mind starting from scratch, but I'd like to not reinstall the whole OS. And it would be great if I could import my existing database.
Thanks for any help.
What did you upgrade? Jira? which versions?
There are some checks to run between versions that's why it is important to inform us the version you upgraded from to the one you want.
Best,
Fadoua
I updated ubuntu, which I'm guessing updated mysql or some dependency. I didn't update jira though, but. It's jira 8.0.0. Not really sure what happened. I just ran `apt-get update && apt-get upgrade -y`. As far as I know anyway.
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I made some progress, now it's saying this "The database setup is not supporting utf8mb4" which from what I'm reading, every table I have to set to this. Even though, it was already set before?
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I was smiling seeing your determination to fix this issue when it was late (at least where I live).
I hope you made some progress.
Did you check Ubuntu documentation to see if there will be any dependencies with MySQL before doing the Upgrade?
Usually RedHat with MySQL I use utf8.
Best
Fadoua
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