Jira cloud backup?

[Maggie]

Can I stop or remove Jira cloud backup that was created in error? I will need a step by step guide how to do it. 

[Moses Thomas · Accepted solution]

@Maggie 

You don't have to do anything, Atlassian maintains these backups on your behalf for 7 days. 

More also, You don't have direct access to change the database structure, file system, or other server infrastructure. 

Kind regards,

Moses

[Maggie]

You said: You don't have to do anything, Atlassian maintains these backups on your behalf for 7 days.

Does this mean that after the 7 days this backup will be automatically deleted?  

[Moses Thomas]

@Maggie  On  JIRA cloud, Backups are generated daily and retained for 30 days to allow for point-in-time data restoration.  You can also generate an offline backup of your Jira or Confluence Cloud site once every 48 hours.

For JIRA server back-ups  please visit here Backing up data 

Kind regards,

Moses

[Maggie]

.

[Moses Thomas]

@Maggie  After 30 days  the back-up will be deleted  not 7 days, they maintain it for you  during the 7 days period.(i.e 1week period ) and so on...