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Jira email visibility for all users in organization

Eugene Pavliy August 13, 2019

Hello, All.

As atlassian implemented GDPR improvements, there is also one setting related to email visibility. It's possible to make it masked/hidden/visible for all.

The question is, as an admin - how can I force "public" email visibility for all users inside my organization?

The link I found in confluence doesn't answer my question: https://confluence.atlassian.com/conf610/user-email-visibility-952623269.html

 

Thanks in advance.

1 answer

2 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2019

Hi Eugene,

Thank you for reaching out to Atlassian Community!
Currently, only the user can change this information directly on their profile, it's not possible to set the default visibility.
You can find more details about what changes an admin can make on the documentation below:
- Make changes to a managed user account

We have a feature request suggesting the ability to have more control over managed accounts:
- https://jira.atlassian.com/browse/ID-7074
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Gina Prego August 19, 2020

I'm using Jira Smartsheet connector and the name will not come over into Smartsheet unless the user is visible to all. This means the connector does not work the way it should/could. Following for possible updates

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John Blanch November 23, 2020

Same as Gina Prego above for me :-(

Greg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 13, 2022

Is there any update on that topic?
Is there a way to make the email public by default for the new users?

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