Jira for google sheets could not get token error1

[Philipp Schindler]

I can`t use the sheets -  jira connector anymore. I get the error: Remote error - could not get token. Anyone has seen this before and knows how to fix it?

best

Philipp

[Ridha Ramadhansyah]

I have same issue and this solution works for me.

Just re-add another site in side drawer. 

[Karim ABO HASHISH]

hi @Philipp Schindler 

Someone encountered the same issue before, i advised to remove google access and add it again to refresh token and it worked for him. Please check the solution in the below thread.

https://community.atlassian.com/t5/Jira-questions/Unable-to-export-issues-to-Google-sheets-amp-its-very/qaq-p/2194182

[Philipp Schindler]

Hi Karim,

this didn`t work for me. I still get the same error in console.

any other ideas?

best

Philipp

[Karim ABO HASHISH]

hi Philipp,

Could you please share a screenshot of the error to better assist with a solution and indicate which browser is being used while using this feature.

Thanks,

Karim

[Philipp Schindler]

Hi Karim,

I have tried in both Chrome (Version 110.0.5481.77 (Offizieller Build) (64-Bit)) and Firefox. This is the screenshot of the console:

best

Philipp