Jira freezes when editing or creating issues

[Matthias Daigl]

Jira freezes when I try to do one of the following things:

* edit an issue (using the edit button - clicking on a field works)

* try to proceed an issue in the workflow

* try to create a new issue

This is only for me - other people in the team can do these things.

I already tried these things:

- reboot

- clear browser cache

- different browsers (firefox and chrome)

- reindex Jira

Any other ideas?

[Matthias Daigl · Accepted solution]

I found a solution.

The server has been set up via http: and I tried to use it via https: - which worked for many other things, but not for the activities mentioned above. Strange to me - but anyway, I've got my workaround.

[Madhu Pesala]

Hi Matthias, 

I am having the same problem, while accessing JIRA ticket,screen gets freeze for few seconds , even some times page shows unresponsive.

We are using JIRA 8.0.3 version, there are no major changes in the system, it was working fine in last week .   We have F5-> nginx -> JIRA 

could you please clarify on the  workaround , how its resolved.

Appreciate your help!!

Thanks

Madhu