Jira had problems starting up

[M By]

I'm using Mac.I tried everything including increasing timeout and memory.But nothing works.I'm using openjdk 1.8

I'm getting this error from localhost

Jira had problems starting up

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

• Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
• Atlassian OAuth Consumer Plugin (com.atlassian.oauth.consumer)
• Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
• Atlassian Jira - Plugins - OAuth Service Provider SPI (com.atlassian.jira.oauth.serviceprovider)
• Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
• Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
• Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
• Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
• Gadget Directory Plugin (com.atlassian.gadgets.directory)
• Atlassian Plugins - JavaScript libraries (com.atlassian.plugin.jslibs)
• Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
• Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
• Atlassian JIRA - Plugins - File viewer plugin (com.atlassian.jira.jira-fileviewer-plugin)
• Atlassian Pretty URLs Plugin (com.atlassian.prettyurls.atlassian-pretty-urls-plugin)
• Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
• Atlassian OAuth Admin Plugin (com.atlassian.oauth.admin)
• Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
• Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)
• Opensocial Plugin (com.atlassian.gadgets.opensocial)
• atlassian-servlet-plugin (com.atlassian.web.atlassian-servlet-plugin)
• Atlassian Jira - Plugins - Look And Feel Logo Upload Plugin (com.atlassian.jira.lookandfeel)
• Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher)
• Atlassian Jira - Plugins - OAuth Consumer SPI (com.atlassian.jira.oauth.consumer)
• Atlassian Jira - Plugins - SAL Plugin (com.atlassian.sal.jira)
• Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

[Niranjan]

Hi @M By ,

The issue is discussed here https://community.atlassian.com/t5/Jira-questions/jira-startup-failed/qaq-p/1215226

1. Stop the JIRA instance
2. Keep back up in case of JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins
3. Delete JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins (just these two folders)
4. Restart JIRA

[M By]

I don't have folders like them in JiraHome.I only have installed-plugins and install-app-info when I click to plugins folder.

[Niranjan]

JiraHome is a path and not the name of the directory. It may vary depending on your installations. 

[M By]

I found two different installations online.One is like starting tomcat with sh startup.sh and if I do that I have to create a folder called JiraHome and the website comes with localhost:8080 and it shows Jira Software not Jira.

If I install it like the way in hello world plugin in Atlassian docs then I don't have any jirahome and the page comes in localhost:2990 and it says the errors up there.

How can I install it so that it says Jira not Jira Software.I'm using Mac