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Jira is not working

Marharyta Kitura January 12, 2023

I've created a new project and for some reason, it doesn't want to load, so I am not able to use it . The same issues appears for all of my friends.

1 answer

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Tuncay Senturk _Snapbytes_
Community Champion
January 15, 2023

Hi @Marharyta Kitura 

Welcome to the Community!

I think we need more details.

Is your Jira instance the same as your friends?  Does this problem occur only for that newly created project or are there any problems for the other projects as well?

Marharyta Kitura January 25, 2023

@Tuncay Senturk _Snapbytes_Hi! Yes, only new projects. Old ones load properly.

Yes, Jira instance is the same.

Tuncay Senturk _Snapbytes_
Community Champion
January 26, 2023

Thanks for the clarification. So, as far as I understand it is related to the project. It may be a script (Behavior) running for only in that project, or a custom field which has a context for that project.

Marharyta Kitura January 26, 2023

@Tuncay Senturk _Snapbytes_Sorry, I don't understand.

How to fix this?

Tuncay Senturk _Snapbytes_
Community Champion
January 26, 2023

@Marharyta Kitura Do you have Script Runner installed? If yes, please check whether there are any scripts defined for that project in particular. 

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