Jira keep crashing every days

[david_gianonatti]

Hi,

I have this trouble for months, but now it becomes very boring to have this problem.

Im running on a VPS setup with Debian.

On Instance Health Check I had problem with database collation, I fixed it.

I also tried to increase memory.

Each time I restart Jira session, I have this message : 

The Gadget feed URL health check has failed in your system.

I tried to figure out this error by reading this : https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html?_ga=2.258880074.1970984074.1567583721-1577608789.1565681702
But 
1. Jira is not configured with SSL

2. There is no port forwarding

3. No proxy

4. No Apache

So I don't know if it's the cause of my crashes.

About Log Analyze, after scanning the file, it's empty

Thank you very much for your help !!

[david_gianonatti]

How can I have help on it ? Is any official support ?

[david_gianonatti]

If I don't mind this error message, what can I verify ?

Thank you

[Gonchik Tsymzhitov]

Please, checkout this one 

https://community.atlassian.com/t5/Jira-Software-questions/Gadget-feed-URL-failed-health-check-cannot-resolve/qaq-p/915904

[david_gianonatti]

Yes I rade it, but it seems this one had SSL certificate, I don't

[Gonchik Tsymzhitov]

Hi! 

What about the BASE URL config? 

Cheers,

Gonchik Tsymzhitov

[david_gianonatti]

Hi Gonchik, 

thank for your help.

The BASE URL seems to be correct. (it's exact same than url I use to access Jira)