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Jira subscription - cancellation

Marcin Szarek
Contributor
March 8, 2018

Hi Team,

I got emails from Jira entitiled:

[JIRA] Subscription: For testing & Resolved recently

[JIRA] Subscription: Tested & Closed recently

 

How to cancel these subscriptions, as I do not want to receive these

emails from Jira anymore. 

 

Can you please advise?

Many thanks

PS.  I am using cloud Jira, 

1 answer

0 votes
Nic Brough -Adaptavist-
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March 8, 2018

You have probably been clobbered by being in a group or role someone has subscribed the filters to.

Go to the filters and have a look at the shares, that should tell you what group or role you need yourself to be removed from, or who to have a go at for adding you to their spam list.

Marcin Szarek
Contributor
March 8, 2018

Yes, but these notifications: 

[JIRA] Subscription: For testing & Resolved recently

[JIRA] Subscription: Tested & Closed recently

 

are summay notifications, I don not want to receive only these. 

The rest notifications I want to receive. 

Are you sure these summary notifications I can alter in filters? 

Marcin Szarek
Contributor
March 8, 2018

In other words, I do not want to receive these summaries.

How to remove myself from the list of summary notifications? 

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 8, 2018

Yes, you need to tell the person who subscribed you to them to remove the subscription (or get yourself out of the roles or groups they are spamming)

Marcin Szarek
Contributor
March 12, 2018

Hi Nic, 

How can I check which group generates this subscriptions: 

[JIRA] Subscription: For testing & Resolved recently

[JIRA] Subscription: Tested & Closed recently

Can you please advise me? 

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 12, 2018

Go to the filter that the subscription comes from (it's linked in the mail) and look at the top, next to the title, there is "details" which will tell you about any subscriptions

Marcin Szarek
Contributor
March 13, 2018

Thanks Nic, you helped me a lot, have a great day. 

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