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Jira tasks are invisible

Endre Kallai
Contributor
August 30, 2020

Hi there,

I have just recently migrated some epics to tasks. They don't seem to appear on the project board. Does anyone know why and how to fix it? Also, most of the accomplished tasks have disappeared too - became invisible.

Cheers,

Endre

2 answers

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F.Tuğba Ünver
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September 3, 2020

Hi @Endre Kallai ,

I just ran into the problem you mentioned. My problem was in the columns in the board settings. Issue status in kanban board is not visible in scrum board. The scrum board may not contain the status of the task we created. If you have the problem I mentioned, you will get this warning meessage on the "Board settings -> General" page.

filter.PNG

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Sramanth Pandeti
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August 30, 2020

Hi @Endre Kallai Can you check your board filter (Board settings -> general) and see if you have tasks Issue type included in your filter?

Additionally, can you also check if you have any quick filters enabled on the project board.

Endre Kallai
Contributor
August 30, 2020

I'm sorry. I don't seem to find the board settings or where i could check on quick filters... Képernyőfelvétel (13).png

Sramanth Pandeti
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September 3, 2020

@Endre Kallai Ok. Looks like you're using the next-gen project. So Board filters are not applicable for them. Can you go to your backlog (left menu) and check if those tasks that were migrated are showing up over there?

Endre Kallai
Contributor
September 3, 2020

yes, they are all on the backlog.

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