Just started getting an error when trying to create an issue that the "Work Type" field is required.

[Alex Scott]

I'm checking with folks around me if anyone changed something in Jira but it feels like a server side change. I have a field called "Issue Type" so I'm not sure why I'm being prompted for a "Work Type" value when no such field exists on my form, This issue is new. It's been working fine all along.

[Isaac Montes]

Hi Alex, I would look in to your project Field configuration and see if you find a field called work type, if you find that the field is not required, next step is to check the workflow for a validation on the action you are taking, whether is a transition or issue creation.

https://confluence.atlassian.com/adminjiracloud/specifying-field-behavior-776636443.html

https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

[Alex Scott]

Found out a co-worker altered the workflow/templates for all projects by requiring a new field. He thought he was only changing the workflow/templates for his project. That's good feedback and concerning that someone can make global changes without realizing it.

[Isaac Montes]

Audit log in JIRA administrative menu is a good way to see if there have been any configuration changes. Glad you got it resolved. 

[Nic Brough -Adaptavist-]

This is why you should have very few admins and change control in place.