Kanban board not listing Epics (which are residing in another project)

[Aisha M]

Hi, I have a Kanban board for my project . . . The issues (Story) in the project are associated with Epics which are part of a different domain project.

My problem is, under the EPICS tab in the Backlog, my board does not list out the Epics that are current being linked for the stories in the project.

Also, my board filter is Project = XXX ORDER BY RANK & the Epics reside in a different project

[Trudy Claspill · Accepted solution]

@Aisha M 

Your board will show only the issues that are within scope of the filter used in the board.

If your filter is

Project=XXX order by RANK asc

...then only the issues in Project XXX will display in your board.

If you need issues from other projects in your board, you have to modify your filter. Considering you want only Epics from that other project I would suggest this:

Project=XXX or (Project=YYY and issuetype=Epic) order by RANK asc

Note that will get all the Epics from the other project, including ones that do not have any child issues in Project XXX.

[Aisha M]

Yes, that’s what worked . . Thank you !

[Tuncay Senturk _Snapbytes_]

Hi @Aisha M 

Sorry for the late response, can you please share the JQL for the board?

[Tuncay Senturk _Snapbytes_]

@Aisha M ?

[Aisha M]

Hello @Tuncay Senturk _Snapbytes_  Please don’t be sorry ! You have always been so kind and helpful :) Thank you for responding back, I saw that the filter was limited to that single project , so after adding the other project with the Epics to the filter query, the Epics started getting listed !! 

But once I did this, the left side board navigation bar got limited . . Does that mean the Epics has some restrictions 

[Tuncay Senturk _Snapbytes_]

Thanks for your kind words @Aisha M  and I'm glad that you managed to make it work.

What do you mean by the left side got limited? If you include epics, you will be able to see the Epics filter as well as the Versions filter. Other than that you should not see a limited/restricted navigation bar (as far as I know).

[Aisha M]

The Kanban board options got limited like the board was restricted :O Not sure if it was because the project was restricted. Once the epic project was removed from filter, all the board navigation came back . . 

[Tuncay Senturk _Snapbytes_]

I think it is best to see your filter and some screenshots if possible :)

[Aisha M]

My project is restricted so, cant get the screenshots . . . :( We have the print screen/snipping tool disabled . .  But its okay, I'm happy to have figured out the cause for why the epics din show up- - BOARD FILTER (learned something) :)

Also, if yer interested ( :D ) do you have any thoughts/solution for the below question

https://community.atlassian.com/t5/Jira-questions/Need-help-with-JIRA-report-JQL/qaq-p/2008250 

[Tuncay Senturk _Snapbytes_]

Sure :) 

[Trudy Claspill]

@Aisha M 

Can you tell us exactly how the navigation pane on the left changed between the original filter and changing the filter to include Epics from the second project?

There are some entries on the navigation pane that may be applicable only if your board includes data from a single project. 

If you can tell us which options changed/disappeared, we might be able to explain why.

[Aisha M]

@Trudy Claspill  
Sure, since yer interested. Once I added the EPIC project to the filter, the Board navigation got limited to only

BACKLOG

KANBAN BOARD

REPORTS

Whereas when the Epic project is removed the available navigation menu is,

BACKLOG

KANBAN

RELEASE

REPORTS

ISSUES

COMPONENTS

STRUCTURE

Hope this makes sense :)

[Trudy Claspill]

@Aisha M 

Yes, that makes sense.

The removed options (Release, Issues, Components) are available when you board filter is limited to only one project. Those options provide access to project-specific information. They are not designed to pull the relevant data from multiple projects.

Specifically the Release option takes you to the Releases/Versions page for a project where you can manage a project's Releases. The page is not designed to let you manage Releases for multiple projects from a single page. Same for Components.

Issues provides a list of the issues. This one is simply a design choice, in my opinion. It could've possibly been designed to show all the issues within the scope of the filter, but it appears to have been designed to show issues only from one project.

Structure comes from a third party app, I believe, so I can't speak to that.

[Aisha M]

@Trudy Claspill  Makes sense now ! That's precisely why the navigation got limited on the board. But, I also noticed when I navigated to the board via the project page, the menu came back 

[Dave Rosenlund _Trundl_]

@Aisha M - Not sure this is a direction you want to explore, but @Trudy Claspill is right, Structure is an Atlassian Marketplace app (aka 3rd-party app). And, the fact that you already have it means that you have access to a product that is specifically designed to help you visual things across Jira projects.  

I.e., You already have a solution that will allow you to solve your problem another way.

If you're open to exploring another way to solve the problem, and you'd like some help with your use case, you can reach out to the Structure team. They'll be happy to assist you.

Best,

-dave

[Aisha M]

@Tuncay Senturk _Snapbytes_  @Trudy Claspill 

Just one question with respect to JIRA boards .  . I have close to 180 issues in the DONE column . . . I "released" the Done stories , and even then the top of the column still says (8 out of 157) . .  Will this number not reset to 0 , once the issues are released from the DONE column of the Kanban board ?

Can this be cleared ? I also configured the board to hide issues older than 1 week . .  since nothing works 

[Tuncay Senturk _Snapbytes_]

Hi @Aisha M 

Yes, it can be absolutely cleared.

If you click on the link "Looking for an older issue?" at the bottom of DONE column, you will see those issues which are hidden from the board and you will have a clear idea why they are still seen in the count (they need to be released or what). 

I hope that makes sense.

[Aisha M]

@Tuncay Senturk _Snapbytes_  Ooh okay, when I click the "Looking for an older issue", it takes me to a filter which displays the 149 issues (this is the count thats not getting cleared - THANK YOU !) . . 

Should I clear the filter or something to get rid of these issues from showing up in the DONE column ? 

[Tuncay Senturk _Snapbytes_]

You need to release those issues in order to get rid off them from the board.

[Aisha M]

@Tuncay Senturk _Snapbytes_  Thank you so much !!! It was driving me crazy from where this number was popping up ! Thank you again 

[Tuncay Senturk _Snapbytes_]

It was my pleasure! Have a wonderful week ahead!

[Aisha M]

@Tuncay Senturk _Snapbytes_  Can I have your thoughts on this please :)