Labels not crossing over into Jira from my Confiform

[William Banks]

I've seen this code work before on a colleague's confiform but I can't figure out why it's not working for my confiform. Basically this confiform generates a Jira issue and I want to attach labels to this Jira issue based on values in other fields in the confiform entry that generates this Jira issue.  Here's the code: 

{ "fields": { "project": { "key": "C500TP" }, "components":[{"name" : "DDT"}], "summary":"DDT - [entry.Task.escapeJSON]", "issuetype": {"name": "Task"}, "labels": "DDT", ["[entry.Code]","[entry.CategoryDM.label]"], "customfield_11848":{"id": "[entry.CodeSelect.Jira]"}, "customfield_16400":"[entry.AssignedDate.jiraDate]", "duedate":"[entry.DueDate.jiraDate]", "assignee":{"name":"[entry.Assignee]"}, "priority": {"name":"[entry.PriorityLevel.label]"}, "description":"[entry.Comments.escapeJSON]", }

The problem is that the only label that is showing up when I open the Jira Issue is the one from the Code field. Any ideas why the other labels aren't being added to the Issue?

I also want to link this Task to a specific Epic based on the value entered in the CategoryDM field, which is a dropdown field.  Any suggestions on how to do that as well?

[Alex Medved _ConfiForms_]

Hi

This part does not look right

"labels": "DDT", ["[entry.Code]","[entry.CategoryDM.label]"]

labels should be passed as array according to Jira REST APIs

"labels": ["DDT", "[entry.Code]","[entry.CategoryDM.label]"] 

Also, this part should not end with a comma

"description":"[entry.Comments.escapeJSON]", }

Alex

[William Banks]

Still no getting all the labels, just the label from [entry.Code] is populating after the confiform generates the Jira issue.

[Alex Medved _ConfiForms_]

Hard to tell anything more... without seeing what do you have / have tried

Could you share your JSON mapping? And also tell me what "CategoryDM" field is and what values (labels) it has

Alex

[William Banks]

Not sure how to share my JSON mapping.

CategoryDM is a drodown menu field. 

It's values are SCS, DPMAPS, Timekeeping, Surv_Audit_Eval_Review

[Alex Medved _ConfiForms_]

In your original question you have shared that already, but now I believe you have it fixed as per my earlier comments.

May I see how you have it now?

[William Banks]

{ "fields": { "project": { "key": "C500TP" }, "components":[{"name" : "DDT"}], "summary":"[entry.CategoryDM.label] - [entry.Task.escapeJSON]", "issuetype": {"name": "Task"}, "labels":["[entry.Category]","[entry.Code]"], "customfield_11848":{"id": "[entry.CodeSelect.Jira]"}, "customfield_16400":"[entry.AssignedDate.jiraDate]", "duedate":"[entry.DueDate.jiraDate]", "assignee":{"name":"[entry.Assignee]"}, "priority": {"name":"[entry.PriorityLevel.label]"}, "description":"[entry.Comments.escapeJSON]" } }

I added a Category field that autofills with the label for the selected entry for the CategoryDM field, which I've recently changed to a Radio Group field instead of the dropdown field. Still, the only label showing up is the entry from the Code field.

[Alex Medved _ConfiForms_]

Not sure I follow... If you want to access the label of the "CategoryDM" field then you need to put it as 

"labels":["[entry.CategoryDM.label]","[entry.Code]"]

Alex

[William Banks]

I did that initially but the label for the CategoryDM entry wasn't showing up as a label in the Jira Issue. Even with the changes I've made it still isn't working. 

[Alex Medved _ConfiForms_]

Honestly, I dont know

I have created a simple form to create a Jira issues on ConfiForms form submit, added the same fields as you have (CategoryDM and Code) and here is the result

http://recordit.co/Yi09xYFgHM

Works perfectly well

Alex

[William Banks]

I think I figured out the issue. Need to wait on my Jira admin to remove an automation rule that may be the cause of my label issue. Thank you for your help