So I am developing a python solution that gets the issue data like Issue-Key, Labels etc. using REST API. When I run the script using my credentials, all the labels are extracted properly. But with my colleague's credentials we could not get all the labels with same script. What could be the possible reason?
My guess would be that your colleague's account does not have permission to see some issues that have certain labels on them.
Could be but he is able to get all the labels if exported through website. Any idea where to see these permissions?
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