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Linking issues auto-update search only shows recently viewed issues

Stuart
Contributor
September 19, 2019

Linking issues in Jira cloud from the edit issue interface seems to be much harder than it needs to be.

The "history search" only retrieves recently viewed issues. Clicking "+" only allows you to select recent issues or issues from a pre-made filter. This means that you either need to have visited the issue you wish to link to recently or to memorise the issue key to find it.

Bizarrely, when you already have linked your issue to something then "linked issues" will appear on the issue view, which opens a different interface and allows you to perform a normal text search by keyword.

Is there a way to -

   - get the search to work as intelligently (by looking for keywords in the title or description) as the standard "Search Jira" simple search interface does?

   - or to work around this in some way, e.g. by increasing the number of "history" issues Jira caches?

jira.png

3 answers

1 vote
Martin Jarvis (MZJ)
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February 1, 2021

I totally agree with this request made by stuart 18 months ago . It seems counter intuitive to have an auto complete field that actually ignores what the use types in. Showing me on the recent history is of no use to me.  I can't believe this issue has been outstanding for 18 months!

0 votes
Write HangOuts July 15, 2024

3 years later and we still have this bug

0 votes
jira guy
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September 19, 2019

No! Just enter the key and it will link if it's not in the history

Stuart
Contributor
September 20, 2019

Thanks, but that's the problem. Most users (understandably) do not think in terms of AB-456, they think "I want to link to that issue called "Test the Blue Widget"."

If there's no way round this I will raise as a support request.

Mario Tommadich
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March 31, 2021

I'm not going to use Next Gen Projects for that exact reason. Issue linking is a mess, it used to be working so well.

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