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Logging In Options Frustrating

Cyril James
Contributor
June 7, 2023

Team, I log into Jira cloud with my work credentials.  I also want to have a profile in the Atlassian community that is not tied to my work account.  Issue.  I can't log into both.  Every time I try to log into the community the app pre-populates my work credentials and creates a profile under my work name.  I don't want this

Worse, there is no option to "log in with a different account"

Thank you

1 answer

0 votes
Bill Sheboy
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June 7, 2023

Hi @Cyril James 

Yes, that seems to match the current situation.  Please try using two different browser types to achieve this for the different accounts.

Last year I decided to create a free Jira Cloud account and associate my community account with that one...keeping my "work account" separate for administering Jira.  (Although that does reset all community measures back to zero as a new user :^)  Now I use different browser types for different accesses: community and Jira administration.

Kind regards,
Bill

Trudy Claspill
Community Champion
June 7, 2023

Ditto for me. 

I use Chrome as my browser. I use a standard Chrome window to login as my work identity and a Chrome Incognito window to login as my personal identity.

Like Gary likes this
Gary
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June 7, 2023

,

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