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Looking for JIRA Cloud User Level Training Documentation

niranjan May 15, 2020

Hello All, 

I am looking for JIRA Cloud User Level Training Documentation to provide training to internal users in my Organisation. Please help me out if anyone had such documentation.

This my Table of Content for Jira Cloud User Training Documentation.

Table of Contents:
1. Login into JIRA, Manage USER Profile
• How to log in and Navigate to JIRA Application
• How to switch from JIRA to Confluence
• How to Navigate to User Profile
• How to Change User profile Settings
• How to check Notifications in JIRA
2. Issues in JIRA
• What is an issue in JIRA
• What are different issue types
• How to Create issue
• How to Edit issue
• How to search issue
• How to link issue
• How to move an issue
• How to share issue
• How to comment on the issue
• How to add attachments in issue
• How to create sub-task
• How to add a watcher to an issue
• How to add an assignee to issue
3. Dashboards in JIRA
• What is Dashboard in JIRA
• How to Create Dashboard
• How to Edit Dashboard
• How to share Dashboard
• How to Customize own Dashboard using Gadgets
4. Reporting in JIRA
• What are Reports in JIRA
• Types of Available Reports in JIRA
• How to create / edit Reports
• How to View the Reports
5. Issue Search and Filters in JIRA
• Introduction to JQL
• How to conduct Basic Search
• How to Conduct Advanced Search using JQL
• How to save the searched results
• How to Create Filters in JIRA
• How to Edit Filter
• How to Share Filters with other Users
• Exporting data from JIRA
6. Scrum / Kanban Boards
• What is Scrum Board
• What is Kanban Board
• What is Backlog in JIRA
• How to add Columns on Boards
• How to search for the issue on Boards 

2 answers

0 votes
Joe Pitt
Community Champion
May 15, 2020

As @Bibek Behera posted those are places to start. However, you will need to create your own documentation for how you have configured JIRA unless you left it alone. 

Bibek Behera
Community Champion
May 15, 2020

I agree with @Joe Pitt ! @niranjan have to take a call on what and how much you want to feed them and based on that you can always create your own document. You can use the same document for years unless jira does a huge change to the basic functionality from user perspective, which is highly unlikely to happen! 

niranjan May 16, 2020

This is the First time I am creating the User level training documentation and really got stuck in between and not sure how to complete it.

Bibek Behera
Community Champion
May 17, 2020

@niranjan

happy to help!

niranjan May 18, 2020

@Bibek Behera  Thank you so much. 

niranjan May 29, 2020

Hello @Bibek Behera @Joe Pitt

This my Table of Content for Jira Cloud User Training Documentation.

Table of Contents:
1. Login into JIRA, Manage USER Profile
• How to log in and Navigate to JIRA Application
• How to switch from JIRA to Confluence
• How to Navigate to User Profile
• How to Change User profile Settings
• How to check Notifications in JIRA
2. Issues in JIRA
• What is an issue in JIRA
• What are different issue types
• How to Create issue
• How to Edit issue
• How to search issue
• How to link issue
• How to move an issue
• How to share issue
• How to comment on the issue
• How to add attachments in issue
• How to create sub-task
• How to add a watcher to an issue
• How to add an assignee to issue
3. Dashboards in JIRA
• What is Dashboard in JIRA
• How to Create Dashboard
• How to Edit Dashboard
• How to share Dashboard
• How to Customize own Dashboard using Gadgets
4. Reporting in JIRA
• What are Reports in JIRA
• Types of Available Reports in JIRA
• How to create / edit Reports
• How to View the Reports
5. Issue Search and Filters in JIRA
• Introduction to JQL
• How to conduct Basic Search
• How to Conduct Advanced Search using JQL
• How to save the searched results
• How to Create Filters in JIRA
• How to Edit Filter
• How to Share Filters with other Users
• Exporting data from JIRA
6. Scrum / Kanban Boards
• What is Scrum Board
• What is Kanban Board
• What is Backlog in JIRA
• How to add Columns on Boards
• How to search for the issue on Boards 

Like Bibek Behera likes this
niranjan June 1, 2020

Hello @Bibek Behera @Joe Pitt, Please help me in creating detailed documentation for the cloud version. Any help is highly appreciated. 

0 votes
Bibek Behera
Community Champion
May 15, 2020

Hi @niranjan ,

 

You can start here with jira's official artile. 

https://www.atlassian.com/software/jira/guides/getting-started/basics

 

Which I have followed for training new folks is:

https://www.guru99.com/jira-tutorial-a-complete-guide-for-beginners.html

 

-Bibek

niranjan May 16, 2020

Thank you @Bibek Behera for your suggestions. 

Saraswathikotala July 26, 2023

@niranjan have u prepared User level document...Please help me in creating detailed documentation for the cloud version. Any help is highly appreciated. This is the First time I am creating the User level training documentation and really got stuck in between and not sure how to complete it.

niranjan September 18, 2023

@Saraswathikotala Sorry, I didn't got the chance to complete the documentation. 

Saraswathikotala September 24, 2023

@niranjan  can you pls help on this

 

 

I've encountered an issue with a Jira Cloud automation rule, and I'm hoping someone can help me resolve it.

 I've set up an automation rule to count field changes in an issue from Monday to Friday. However, it appears that the rule is also counting changes on Saturday and Sunday, which is not the intended behavior.

 Is there a way to configure the automation rule to exclude weekends (Saturday and Sunday) from the count? I want it to operate strictly on weekdays.

Any guidance or suggestions on how to achieve this would be greatly appreciated.

Thank you in advance for your assistance!

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