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Migrate from Jira Server to Jira OnDemand?

Robert Heath January 30, 2018

Has anyone migrated from hosted to on demand? I found documentation on moving to Jira Cloud however I don't see any "Restore system" option in Jira OnDemand.

 

https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html

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Nic Brough -Adaptavist-
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January 30, 2018

There is no "On Demand".  It was renamed several years ago to "Cloud".

Robert Heath January 30, 2018

Any idea why the restore option wouldn’t be available?

Nic Brough -Adaptavist-
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January 31, 2018

Atlassian doing maintenance or upgrades possibly, but I've got it in the two Cloud systems I've used today, so I'm not sure why you are not seeing it.

What do you get when you go to admin -> restore?

Robert Heath February 1, 2018

Turns out I wasn't given all of the permissions I thought I was. I was able to go through the restore process with the backup from our hosted Jira install, however running into several issue with invalid XML.

Nic Brough -Adaptavist-
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February 1, 2018

Ahh, of course, I was assuming you were full admin automatically!  Sorry!

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