Migration from Cloud to Server - Workflow are missing (but available in Workflow scheme)

[Sarath Babu Venkata]

Hi,

We are new JIRA migration.

We have migrated from JIRA cloud to On-premises. After migration all issues are copied without any problem. But we verified the System configuration we found that workflow section is blank. (refer the attachment 1)

But we could see the workflow in workflow scheme section. (refer the attachment 2)

Thanks for your reply

[Alexey Matveev]

Hello,

Have a look at this article:

https://community.atlassian.com/t5/Jira-questions/Workflows-not-showing-up-both-Active-and-Inactive/qaq-p/105217

[Sarath Babu Venkata]

Thanks for your reply Alex.

From the above I have no duplicate workflows in JIRA database. I am not sure which one delete.

Since I used 'Restore System' which has deleted all the old workflows and imported workflow during the cloud to server migration process.

Kindly advise.

Regards

[PVS]

Hi @Sarath Babu Venkata 

In the source instance, go to the Administration/Issues/Workflows and view the workflow that you want to copy over

Select the Export/As Worflow from the drop-down on top of the workflow: this will save a *.jwb file.

In the target instance, go to the Administration/Issues/Workflows.

in the top right select Import/As Worflow as navigate to the above *.jwb file.

[Sarath Babu Venkata]

Hi PVS,

Thanks for your reply.

I used 'Backup Manager' - 'Back up for Server' to generate the back up from the cloud and then I used 'Restore System' from the zip file.

Do I need to perform the above steps to migrate workflow separately? Kindly advice.

Regards

[PVS]

Hi  @Sarath Babu Venkata 

Could you please See https://confluence.atlassian.com/jirakb/missing-workflow-and-issue-840698869.html   

[HimaBindu M]

Hello @Sarath Babu Venkata ,

I am facing same issue while migrating from cloud to server. Can you please suggest if you have solved your issue.

Kind Regards,

Hima