Minimum Fields to set up a ticket to push from Jira to Salesforce

[Drew Elston]

Does anyone know the minimum fields that are required to create a ticket that pushes to salesforce to Jira?

[Nic Brough -Adaptavist-]

It depends on your Salesforce configuration - that can be made to require quite a range of fields.

[Drew Elston]

Hi Nic,

Do I have to match the same field types from Jira - Salesforce. IE: Picklist field to Picklist , text box to text box? Or is there a little flexibility in this? 

[Nic Brough -Adaptavist-]

It very much depends on what Salesforce has been configured to expect.  If the Salesforce interface can translate <name of Jira select-list option> to a string, then you can, yes. 

I imagine you can do that reasonably easily, but you'll need to look at the method you're using to do the "push" to see what it can do.