Mirrors Field not showing in search

[Nicholas Hilton]

Right around September the "Mirrors" column stops showing tickets after the first of September 2018. Before September 1st the data is displaying in search. I don't think the date is relevant though, it just stops on that date.

Links section "is mirrored by" and "mirrors" has the correct issue links in the tickets when you open them individually.

How can I find out why it no longer displays in search results. Of note, the linked issues column in search results does show the relevant mirrored issues. My problem is with the empty Mirrors field.

[Nic Brough -Adaptavist-]

What type of field is this "mirrors" column?

[Nicholas Hilton]

It is a simple text field that displays the contents of an Issue Links. It is supposed to display the "Mirrored" issue links.

[Nicholas Hilton]

It is in issue link types under "Mirrors." I am not sure if this is related to a plugin or not. I am trying to see if it is a part of Search Linked Issues plugin, but I am unable to tell.

[Nic Brough -Adaptavist-]

I don't know either, but it sounds like it could also be a "scripted field" - do you have one of the scripting apps that provides these?

[Nicholas Hilton]

Scriptrunner? Yes

[Nic Brough -Adaptavist-]

Ok, this sounds like the sort of thing I would instinctively use SR to do.  Could you go to the list of custom fields and check exactly what type of field this is?

I would probably have done this as a scripted field, but I suspect that "it's stopped working" means it was done as a listener or post function and that has gone wrong.

If it is a standard field, we'll need to use the "script registry" built-in script to see what script might be populating it.  If it's a scripted field, then we'll need to see the script for it (I am assuming SR here of course, it could be something else)