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Missing option for user import while importing Jira project from CSV

Wojciech Zakrzewski February 25, 2019

Hello,

 

I am trying to import project from another jira (export is CSV). Project has been moved to another provider and old jira project is required in another company's jira as reference.

New Jira is Jira in the Cloud.

When I was trying for the first time I had an option what to do with new users -> create them automatically or manually.
Now, when I am importing this project again (I deleted previous import along with users) I don't have this option visible.
How to make it visible again? I want to be able to change my previous choice.

1 answer

0 votes
Alexey Matveev
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February 25, 2019

Hello,

Did you mark the assignee and reporter field in the field configuration during your csv import?

Wojciech Zakrzewski February 26, 2019

Mark or do you mean 'map'?
Yes, I mapped it (but no checkbox with value mapping checked) and it was correctly imported.

Alexey Matveev
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February 26, 2019

Yes, I meant map.

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