Missing time-tracking in next-gen project

[Андрей Гуров]

Hello

We are missing time-tracking in next-gen project with a clock icon, progress status and "Log work" option in issue settings. Two sprints ago it was still there and we didn’t change anything.

How to get it back?

Attach two screens:

now and was

[Scott Theus]

Hi @Андрей Гуров ,

The time tracking fields are probably empty (no work logged) for that issue, so they are not showing in the view. If you click the ellipses in the top right corner of the issue and select "Log work" to add work to it or click "Edit" to open the Edit Issue view and add time to the Original Estimate field you should then see the time tracking fields in the View Issue view.

Hope this helps, 

-Scott

[Андрей Гуров]

Now i have only Log time button, no Log work,

Also there are some work log in this issue, but time tracking progress bar is missing. I think it's because we are using Tempo instead Jira default tracking. But it used to work before.