Mixing Jira Standard and Premium plans

[Veronica Encinales]

Hi! We have the Jira Standard plan for around 100 users in the company. I was wondering if there was an option to have a few of the users using the Jira Premium plan instead. The expectation is to gain more reporting functionalities and tools that allow the managers to improve their experience. Is this a valid expectation to have by upgrading from Standard to Premium/Enterprise?

[Trudy Claspill · Accepted solution]

Hello @Veronica Encinales 

Welcome to the community.

The JIRA Plan you purchase applies to your entire JIRA instance; you cannot buy the Premium plan for just some of your users.

[Veronica Encinales]

Thanks Trudy! very helpful.

[Philipp Hildebrandt]

Hi Veronica,

did you find a solution for your challange?

Philipp

[RemoSchmid71]

Is this still true that a Standard plan and a Premium plan can not be mixed within a company? 

We would need the Premium plan with the "Advanced planning" features with Cross-project capabilities, just for a few people/roles. All others are happy with the "Single Project" approach.

To upgrade the version for all users is unfortunately no option for us.

Are there any other solutions to solve our challenge?

Thank you for your support and ideas!

[Trudy Claspill]

@RemoSchmid71 

Welcome to the Atlassian community.

A given Jira instance uses one subscription plan (i.e. Standard or Premium) for all users of that instance.

If you want only some users to have access to the functionality of the Premium subscription without paying the Premium price for all users of that instance, you would have to set up a separate Jira instance on the Premium subscription and give access to it to only the smaller set of users.

The other alternative is to look for a third party app in the Altassian Marketplace to provides similar functionality. Note that the pricing model for third party apps is that you pay for them based on the number of licensed users for your Jira instance, even if they won't be using the functionality.

[František Mlčák]

Hi @RemoSchmid71 

how did you solve this issue after all? We have the similar question - to use Premium function "Top-level planning" only for few users - but not sure how to solve it easily or with workaround.
Any helpful tip would be really appreciated🙏

@Trudy Claspill We need all users (both standard and premium) working with the same data, i.e. second instance (only with Premium) is not possible, if I understood it correctly.

Thank you 

[Trudy Claspill]

@František Mlčák 

Are you referring to this feature?

https://www.atlassian.com/software/jira/templates/top-level-planning

That Top Level Planning feature is a project template that is selectable when projects are created. By selecting it a Company Managed Software project with a customized issue type hierarchy will be created, along with an Advanced Roadmaps Plan to references the project.

Since it creates only Company Managed projects, which can be created only by Jira Product Admins, that template can be selected only by Jira Product Admins. If you don't want it used in your environment, communicate that to your Jira Product Admins.

If you don't want all users to have access to the Advanced Roadmaps Plan functionality, that feature has its own permission management options that can be set by going to Plans > Settings > Permissions. There you can manage who has access to the feature.

[Carlos Garcia Navarro · Accepted solution]

Hi @Veronica Encinales ,

I'd recommend to request a trial. This page has the details:

https://www.atlassian.com/licensing/purchase-licensing.

From this document: "Cloud Premium/Cloud Enterprise can be trialed for 30 days...To have your cloud trial extended, please contact our Customer Advocate team with your site URL and we'd be happy to assist."

[Veronica Encinales]

Great recommendation. Thank you!