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Modify multiple task alltogether

Cristian Coianiz March 7, 2022

Dears, i saw the multiple modification functionality to change one filed in several ticket at the same time.

but when i go in the process of ticket's modification, the system propones me only a fixed number of field that could be modified.

for example i have created a custom field that i want to modify selecting more tickets.

there's a way to show the custom field in the list of the field that i can modify?

thanks

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Jack Brickey
Community Champion
March 7, 2022

Hi @Cristian Coianiz , are you saying that you are using the Bulk change from the Advanced search screen? And that you are not seeing your custom field in the edit screen? What field type is this?

Cristian Coianiz March 7, 2022

yes. i created a custom field in several projects named always "OrderPriority". if i select several tickets to modify, sometimes the field compairs, sometimes not, and so i cannot change grouping tickets of different projects placing the same value in that field.....

and also i do not know ho to create a field that has to becoume a defaulta field for all the projects (existing ones or future ones), if i go su admin configuration i create a custom field, but i cannot see in every single project that field...

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