Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Move Issues

Laci
Contributor
January 16, 2019

Hello! So, you'd think this isn't a complicated issue but... Our program managers don't want everyone working on a specific project to be able to move issues around. They'd like them to only be able to move the issues they've created so that other folks items aren't accidentally moved. I have created a permission scheme that allows the ONLY administrators for that particular project to move issues. When we tested it out, someone that wasn't in the administrator group was still able move everything around. Did I do something incorrectly in setting up the permission scheme? Or is there another route I should take to make this happen? Thanks in advance!

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2019

When you say "moved around", do you mean "move issues" (between issue types and/or projects), or do you mean transitions through the workflow?  Or something else?

Laci
Contributor
January 16, 2019

The program manager would like for his team not to be able to move issues off the backlog into sprints or move them around. They are trying to put their backlog issues in order or priority based on customer preference.

Robert Barrow
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2019

Users with the Schedule Issue and Edit Issues permissions can move issues in and out of sprints and up and down the backlog.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2019

Exactly where I was headed, thanks @Robert Barrow

Like Robert Barrow likes this
Laci
Contributor
January 16, 2019

Thanks! Is there a way that they can only move the issues they created up and down the backlog/into sprints? Or is it all or nothing?

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2019

Yes, only grant them schedule and edit.  Do not grant them "transition"

Laci
Contributor
January 17, 2019

So, I want them to be able to transition their work through the workflow... We just don't want them to be able to move other user's issues up and down the backlog. It doesn't seem like this is possible though.

Robert Barrow
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2019

I guess you could introduce a Issue Security scheme, but that would mean that they can only see their own tickets, which might not be what you're after.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2019

>So, I want them to be able to transition their work through the workflow

Ok, that's the exact opposite of what you asked before, but it is also possible - If you want them to transition but not move them up and down the backlog, then do NOT give them schedule and edit, but do grant them transition.

0 votes
Tyler Brown
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2019

Hey Tiffany,

Check the Project Permissions and Users and Roles section to see who is included in the "Move Issues" permission and who may be a project admin.

Hope this helps,

Tyler

Laci
Contributor
January 16, 2019

Hi Tyler, I created Project Permissions and separate user roles for this particular instance. I selected just the administrators for the "Move Issues" section, but it appears other issues can still move issues around.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events