Move of data residency

[Anette Noll]

Hi all,

from all I have read, I understand that data residency must be requested for minimum 3 days prior to planned move date, right?
Or can site admin perform move on its own?
Anyway I can`t find in admin area a possibility to select data residency.
I can only select between these three:

 

When it comes to data residency, there is always Jira Software mentioned.
But it also applies to Jira Workmanagement, right?

[Alex Koxaras _Relational_]

Hi @Anette Noll 

Data residency deals with all your Atlassian data and not the data of your apps which are stored in other servers.

To see the option of data residency, go to https://admin.atlassian.com/ and choose your organization.

Then go to Security > Data residency and press "Request Move"

Let me know if that helps.

[Anette Noll]

Hi Alex Koxaras,

this is really strange .... if I follow the link I only see this

[Alex Koxaras _Relational_]

Did you click on "security"?

[Alex Koxaras _Relational_]

If you can't see it on the upper header, maybe you are not an org admin.

[Anette Noll]

Hi Alex Koxaras,

you are right, I'm site admin.

But would like to come back to the above question again

"When it comes to data residency, there is always Jira Software mentioned. But it also applies to Jira Workmanagement, right?"

Are there any known pitfalls when moving data residency to be aware of?