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Multi-User picker custom field

Deleted user August 25, 2020

Why am I not able to find and select users from my JIRA project to put into a multi-user picker custom field from a post function?  It works fine for a single-user picker custom field, but when I pull up the post function screen for a multi-user picker it appears like just a text box and not a type ahead auto populate field like the user picker does?  Please advise how I can properly select project users to be put in the multi-user picker field.

Thanks, Edmulti-user_picker.png

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John Funk
Community Champion
August 31, 2020

Hi Ed,

I would use an Automation For Jira rule to populate the multi-user picker custom field. Here is some information to get you started with Automation For Jira if you are not familiar with it. 

There are two types of automation:

  • Global: In the Free version, you get 100 executions per product, per month
  • Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

Then post back here if you need additional guidance. 

Good Luck!

Deleted user September 9, 2020

Thank you, this did work and solved my issue.

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John Funk
Community Champion
September 10, 2020

Great!

Jaswanth P
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October 1, 2020

How would you add multiple users from two multi-user picker fields into another multi-user picker field? Automation for Jira would override the first field's users with the second field users even though I set 'append'. I didn't find anything in Scriptrunner that helps.

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Marc Isikoff
Contributor
September 20, 2023

If you use the copy feature of adding from one field to the other you get a check box to add to existing values, else if unchecked it replaces.

Pranshu Verma February 18, 2025

I only see the option to create a single user picker custom field. How do I create a multi user picker field?

John Funk
Community Champion
February 18, 2025

@Pranshu Verma  - Click on All on the left side

Pranshu Verma February 19, 2025

My bad. Thanks John. 

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