Multiple Projects Automation Rule for Value Changes in a Issue

[Selena Peri]

Kia Ora - I am trying to create an automation rule where I'm making a value field change in "issue A" and the linked issue (via 'relates to') has a particular field update too.

I have followed the following:
1. WHEN value changes for: we believe that (in Project A issue)

2. THEN lookup issues: issue in linkedIssues("{{triggerissue.key}}", "relates to")

3. AND EDIT issue fields: We Believe that (by doing something) (in Project B issue)

I make a change in the trigger issue... but that value change doesn't update in the 'relates to' linked issue.
When i check the audit logs... there is no error... its looks as though my 'trigger issue' (Project A) hasn't been impacted at all

Support/ ideas - much appreciated.

[Trudy Claspill · Accepted solution]

Hello @Selena Peri 

Rather than using Lookup Issues you should use a Branch - For Each, Related Issues, Linked Issues. Then put the Edit action as a subordinate task within the branch.

You need to change the focus in the rule from the trigger issue to the linked issues. The Lookup Issues action does not do that.

[Selena Peri]

Kia Ora - thank you so much - that worked!

Appreciate your support