Need to disable alt-3 shortcut

[Greg Travis]

The keyboard shortcut '3' brings up the cumulative flow diagram, and that works fine. Bt when I press 'ALT-3' to siwtch to another browser tab, that *also* brings up that diagram. In other words, when I press 'ALT-3', Jira treats it like I also just pressed '3', which is not what I want.

[Bill Sheboy · Accepted solution]

Hi @Greg Travis 

Here is the Jira Cloud defect for that symptom, which Atlassian closed as "won't fix": https://jira.atlassian.com/browse/JSWCLOUD-17099

The Jira Server/Data Center version of that defect is still open: https://jira.atlassian.com/browse/JSWSERVER-12296

Kind regards,
Bill

[Greg Travis]

Thanks! Voted on both.

[Pramodh M · Accepted solution]

Hi @Greg Travis 

Ref link here

You need to disable the entire Keyboard shortcut

https://community.atlassian.com/t5/Jira-questions/How-do-I-disable-keyboard-shortcuts-in-cloud-based-Jira/qaq-p/809285

Thanks,
Pramodh

[Greg Travis]

I don't want to disable shortcuts, I really like them! I'm fine with '3' being the shortcut, but 'alt-3', which isn't a shortcut, shouldn't invoke the same function as '3'.

[Pramodh M]

In short, Atlassian has to disable the Alt key recognition!!

Until that we can't change it

Thanks,
Pramodh

[Greg Travis]

I agree! I would like to file a bug, but I can't find a place to do that; the support page just sent me here.