New Release does not remove DONE tickets from kanban board

[Assen Natchev]

Hi all, I have seen this question here - https://community.atlassian.com/t5/Jira-Software-questions/Release-does-not-remove-tickets-from-kanban-board/qaq-p/698648,

We use server version of Jira - the 10 people license. It is already with stopped updates.

There is a recommendation in the answer of question 698648 - to check some sub filter. There is also a link, where to read, how to check this sub-filter.

The links leads to - https://www.atlassian.com/agile/tutorials/creating-your-agile-board#ConfiguringFilters-AddingaSub-FilterforKanbanboards - Learn how to create agile boards in Jira Software.

Since this answer is from 2018, I can not find any solution for the problem.

You can see there are 162 issues in "Done" column, and they are still visible.

And here is the screenshot from the releases - version 3.1.200, where are all these issues, still visible on our Kanban board. 

All issues has the value 3.1.200 in the Fix Version field.

Any ideas what is the reason for this?

It worked months ago (upon release all issues with FixVersion field with the value (name) of the release, disappeared from the board.

Thanks is advance.

[Daniel Eads · Accepted solution]

Hi @Assen Natchev , welcome to the Community!

Would you be able to share the current JQL filter for the board? You can access it from the board's settings. Click the Board dropdown in the top-right, then click Configure:

On the General tab, there is a Filter section:

We would be interested in seeing the JQL filter saved for this board. It's likely that the JQL needs to be updated to exclude the issues from the version that was released already.

Thanks,
Daniel Eads | Atlassian Support 

[Assen Natchev]

Hi Daniel, thanks for the quick reaction. 

I followed the path for the board filter you gave, and there is no any visible filter. Here is the screenshot:

[Assen Natchev]

This is the filter from the screenshot:

project = FMSKAB AND fixVersion in releasedVersions() ORDER BY Rank ASC

[Daniel Eads]

Yes, the JQL filter is the cause for all the Done issues from the previous version staying on the board. The portion fixVersion in releasedVersions() includes those issues rather than removing them.

If the intention is to remove issues from the board once the version is released, this JQL would do it:

project = FMSKAB AND fixVersion NOT in releasedVersions() ORDER BY Rank ASC

Cheers,
Daniel

[Assen Natchev]

Hi, Daniel - yes the intention was to remove DONE issues, once the version is released. Your filter did it. Thank you very much, for the help.

Regards,

Assen