Not able to select/see the field values in basic search

[Sreenatha Reddy J]

We have field called Product Co-Ordinator which is a single select fields and it has values. While I am searching the field through basic search I can able to select the field but not able to see the field values under the custom field.

[Dave Mathijs]

Hi @Sreenatha Reddy J ,

First, try limiting your search to a project which contains that field. Are you able to see the values now?

Are you able to see its values on the issue detail view when filled out?

[Sreenatha Reddy J]

I have tried limited my search and tried and its not working and also in issue view detailed view we can able to see the values. 

[Dave Mathijs]

Could you share a screen of how it looks when you try to select a value in that field?

[Dave Mathijs]

Another question: Do you have the Browse users and groups global permission?

[Sreenatha Reddy J]

[Sreenatha Reddy J]

Yes, I have all the permissions 

[Dave Mathijs]

Are you able to select a user within the Edit screen of an issue for this field?

[Sreenatha Reddy J]

Yes, I can able to select a user in edit screen