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Not possible to add user to board and correct project

Lena Sjölin June 17, 2024

Hi! 
My first question in this community and I hope someone can give me an explanation why it's working like this. 

We have a project PMO Finance (PF) that has a board that shows issues from two different projects, PF and FSSCPM. 

When we try to add user to that board/project (by pressing the + sign in picture below), the user is added to the other project, not the project where this board is located. 

Add user to board and project.png

 

The board filer looks like this:

board filter.png

Why is user added to FSSCPM project instead of PF? 
Is there anything I can do so it works like we would like it to?

1 answer

0 votes
Susanna Babayan
Community Champion
June 17, 2024

can you try to add them via project settings > people ?

Lena Sjölin June 18, 2024

Yes, adding them from People is working. I just want to understand why it's not working from the board.
For new people in Jira I believe it's easier for them to just press the + sign. And I assume I will get this question again so I thought I try to find out the answer. 

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