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Not receiving confirmation email for logging into Atlassian Account

Vinícius Bianco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2025

Hi, 

I have tried to login to my account (not this one) to access Trello but the confirmation email is not getting through to my inbox. From what I have read, it could be a problem where the Atlassian servers pauses emails to my address. Would you please be able to disable this for me?

Thank you for your assistance.

1 answer

0 votes
Nikola Perisic
Community Champion
March 7, 2025

Welcome @Vinícius Bianco 

You are right about the surpression supsicions. Atlassian does this in order to prevent spam. Usually they can do this within the community threads.

Vinícius Bianco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2025

That's great, thank you! When they get in touch I'll get the email address sent to them for them to fix it.

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