Not receiving email notifications only for a particular person

[aagrawal]

only below user in our company account is  not receiving the mail when any issue is assigned or updated ........ All settings are correct.

[redacted]

[Andy Heinzer · Accepted solution]

Hi,

I found this address was listed within a suppression list maintained by Atlassian. I have removed this email address from that list.  Please try again.  That user should be able to received notifications now.

Cheers,

Andy

[aagrawal]

much appreciated. 

it is working.