Not receiving verification email

[Tomas Kral]

Hello,

I am trying to set up new JIra for our company but I do not receive verification email. I have checked spam even on admin level and have not found anything. Email is kral@werkbad.com

[Mohanraj Thangamuthu · Accepted solution]

Hello, Good day. I have cleared your email, please try again now. Thanks

[Tomas Kral]

I am in. Thank you.

[EP Lab Mission]

I am having the same issue with my own account. I never receive verification email.

[Mohanraj Thangamuthu]

Hello, Good day. Please refer to the link to unblock your email if in case its blocked. https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025

[Gregory Schmidt]

hey, i have the same problem with my standard account. 

i do not receive any mails neither can i contact the support because i can not log in in to my main account.

Is here anybody from support who can help me to get access to my main account or send me the mail or code?

Mail from my main account is gregory.schmidt@gs-consulting-germany.de but this mail is not existing anymore. How can I change or reset?

[Robin Taney]

I'm having the same issue with Trello.

[Affan]

@Mohanraj Thangamuthu I'm having the same issue with my admin account email. Trying to send and re-send the verification link, tried different browsers as well but the email's not coming through. The account is info@bbopokertables.com. How do I u get it un-suppressed?

[Mohanraj Thangamuthu]

Hello, Good day. I reviewed the logs for shared email ID. I could see emails are getting delivered to this account and its not suppressed. Please check on the email server side. 

[Affan]

We're able to receive all other email types. Just the verification emails aren't being received. 

[Mohanraj Thangamuthu]

I can see even these emails are delivered from our end. From email address will be "xxxxx@id.atlassian.com". These emails are delivered as well. Thanks