Not to allow to track time of epics in Tempo

[Martin Labudik]

Hello, I was checking if there is already any discussion about this, but I didn't find any info which I am looking for. 

We are using Tempo for adding / tracking spending time on tasks, bugs.

People sometimes add time into Epic, but we don't want to allow them to do it. 

Is there a way to set it up? Not to allow people to track time on Epics?

[Trudy Claspill]

Hello @Martin Labudik 

Welcome to the community.

The only info I have found on this topic is a post in the Jira communities from 2017, where somebody from Tempo responded that it was not possible.

Have you tried contacting the support organization for Tempo to ask about this?

https://marketplace.atlassian.com/apps/6572/tempo-timesheets-jira-time-tracking?hosting=cloud&tab=support

[Martin Labudik]

Not yet. Should I do it? I thought that Tempo support is also here.

[Trudy Claspill]

This is not a support portal. This is a user community for users of the Atlassian Jira product. Here you will get advice and feedback from other users of Jira. 

Sometimes members of Atlassian's support team or other app vendor teams monitor what is posted here, but this is not the portal for contacting either Atlassian support or the support organizations of any of the third party app vendors.

[Martin Labudik]

Ok. I posted also in Tempo support and I will see what they tell me. I am also interested if anybody from the Atlassian community had the same needs and will share his experiences. For that reason, I posted it here.