Notifications on airgap network without email, HipChat?

[Mark Montminy]

We have an airgap network that we plan to install Confluence and JIRA in, server obviously.

We don't have, nor do we want to have, email on this network. However users want to leverage mentions and other notification based techniques to keep track of changes.

One solution that comes to mind is HipChat. While I've played around with HipChat notifications, they seem *different* than the email notifications. They seem to be more targeted to telling a room what's happening, vs an individual user that someone mentioned them, or modified a page they're watching, etc.

Has anyone blazed this trail before, and achieved the same type of notifications an individual gets from email, without email.

It feels like using activity feeds, and HipChat that would could get close. I'll try to emulate in my test environment, but thought I'd ask the community for advice.

Thanks.

[Andy Heinzer]

Hipchat is one possible solution here.   However that product is really designed to be a means to chat with other users.   Maybe that's important to you, maybe not. 

However if you don't really want to have this other chat client in your environment, then you might explore a plugin to Jira to help with notifications sans email, such as In-App & Desktop Notifications for Jira.   This can serve as a means for users that login to Jira can still see notifications directly in their browser session.

Confluence already has a native in application notification called Workbox Notifications. So it could be possible to just use these applications to handle their own notifications.

[Boris Berenberg - Atlas Authority]

To add to this, you can build your own middleware to process Jira webhooks, and send HC notifications beyond what Atlassian does today.

[Mark Montminy]

The Workbox Notifications is what I was thinking, but they can be a bit ephemeral. But they might be good enough. I honestly think most of our users don't even realize it's there.

We're not opposed to HipChat. The users that work in this space are often geographically disconnected, so it would double-duty as a means for them to collaborate easier.

I've used HC to link a space or project into a room before, and personally find it to be too chatty... but it didn't seem to be personal notifications.

When a user enters the airgap area, they want to login into email/hipchat and see what they were mentioned in, what's been assigned to them, etc.

I don't have my HipChat test server working to try tying it into my test JIRA/Confluence to see if I can configure the more personal notifications to go to users.

[Boris Berenberg - Atlas Authority]

It doesn't do it out of the box. As I said, you would need webhooks + custom middleware.

Edit: Looks like Jira Enterprise Message Handler may be able to do it for you: https://thepluginpeople.atlassian.net/wiki/spaces/JEMH/pages/53182487/Configure+the+HipChat+Transport#ConfiguretheHipChatTransport-AdvancedConfiguration-Dynamicuser-specificroomselection