Notifications

[Sushma Nagaraj]

I would like to send an email based on event

1) As a stakeholder, I want to be notified when something major happens, so I can be in the loop.

2) The email should have a nice format and have relevant information.

3) As a Jira developer, I want to have a generic function that allows people to be notified, so I can reuse it on different projects.

[Joe Pitt]

@Victor Mutambuki answer will work as long as your definition of 'something major happens' is a transition. Only a transition will trigger a notification event. "Nice format' is a big ambiguous, but the standard templates should work. "Relevant information' is also ambiguous. The different templates send specific information. 

[Sushma Nagaraj]

Can we use some add on to accomplish this instead?

[Joe Pitt]

None I'm aware of. You first have to better define your requirements before even starting to look for a plugin. With good requirements you may be able to do it with scripting. 

[Victor Mutambuki]

Sushma,

Go to your Notification section in JIRA - Edit Notification - Add notification.

Remember to make a copy of the Notification Scheme that's if you don't want all your projects to use the same.

Victor